Frequently Asked Questions (FAQ)
Here we have compiled the most frequently asked questions about our EA automated trading system. If you cannot find the answer you are looking for, please contact us via the “Contact” page.
System & Operation
Can I use the EA immediately?
We provide a runnable EA, but you will need to prepare the necessary environment and a compliant account yourself. We do not directly sell finished EA products at this stage.
What should I do if the system stops abnormally?
The system has a self-check function and will notify you via email if it stops. Please restart it promptly in a stable 24-hour environment. Provide logs if necessary for investigation.
Funds & Compliance
Can I entrust my funds to you for management?
No. We do not accept any form of discretionary asset management at this stage. All margins remain in your own bank and trading accounts, and the provider cannot withdraw your funds.
Do you guarantee principal or profits?
No. Past backtesting results do not guarantee future performance, nor do we guarantee annualized returns. Actual investment decisions should be made at your own responsibility.